Using ServiceNow system properties is a good way to allow configuration in your applications, but depending on the number of system properties your application has,
Author: Rick

I was creating a ServiceNow custom scoped application and had the requirement on one of the tables to store currency values. The currency field type

Picture this scenario: You have a ServiceNow application that has multiple database tables that support a specific business process. In 2 of those tables you

Sometimes we need to get the choices for a particular field in ServiceNow. If you’re like me, you just write yourself a method in a

That email sending is enabled. That email receiving is enabled. That the Server value for the ServiceNow SMTP email account is set to relay My

When your data migration process breaks, how do you fix it and restart it? DISCLAIMER: This blog article assumes you are familiar with creating a

Script Includes help us employ the DRY method – “Don’t Repeat Yourself.” If you’re familiar with the concept of ServiceNow Script Includes you probably know

What’s the goal here? Hiding the “All” option in a dashboard’s Interactive Filter. Background:In a scoped application, I have multiple dashboards that use the same

I found something peculiar with the way our LDAP user import was set up (or at least I felt it was a bit peculiar). We

So here’s a request we had today. The service desk manager needed a new option for a self-service variable when a user was submitting a