Multi-Select Dropdowns in ServiceNow Don’t Exist – Here’s an Alternative

One thing that I find challenging in creating ServiceNow forms is the absence of multi-select dropdowns. There have been many times a customer needed to have this ability and I have resorted to using a series of checkboxes (true/false field type) as my alternative. I don’t like it, but it serves the purpose. Slushbuckets are only available for catalog items and record producers so I don’t have those available.

What’s a developer to do then?

Continue reading “Multi-Select Dropdowns in ServiceNow Don’t Exist – Here’s an Alternative”